Introducing SoftVision’s new support system
Why should you pay for more support than you really need? Simply choose from three different support levels – Bronze, Silver or Gold – at the time you purchase a software license from SoftVision and receive the support that exactly fits your needs!
SoftVision Support System
SoftVision customers who buy a simple license with no subscription are provided complimentary Bronze-level support. The Silver and Gold support levels are available when you purchase a subscription at the time a license is bought, and offer additional free hours and more extensive assistance, such as on-site services and developer support.
In addition, new customers enjoy free Silver-level support during the evaluation phase and within 30 days of purchasing a software license from SoftVision and can then decide which support level suits their organization best. Existing customers with a subscription automatically receive Silver-level support.